Soho Bay Gift Cards are redeemable online or at any Soho Bay retail store. Gift Cards are valid for 3 years from the issue date, or until no amount remains on the Gift Card. Any balance that remains on the Gift Card after expiry will not be available for use. Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other Gift Cards. The value shown on a Gift Card includes GST. Gift Cards are partially redeemable and any unused balance can be used for future purchases up to the expiry date. Gift Cards should be treated like cash. Lost or stolen Gift Cards will not be replaced or refunded. Items purchased using Gift Cards that are subject to our returns or refunds policy will be refunded as store credit. We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase. Should we suspect any fraud relating to a Gift Card, we may refuse to redeem the Gift Card until we are satisfied that no fraud has occurred.